Store Policies

 

Layaway
We offer a 90 day flexible layaway plan for any item you desire. We do require an initial 20% deposit of the total purchase including tax. The payments thereafter may be made at your convenience in accordance to the terms.  Alterations & adjustments, such as ring sizing, will be made at balance payoff. Most can be done the same day.

Gift Certificates
We offer gift certificates in any denomination.
Returns & Exchanges
Most returns & exchanges are accepted within 30 days of purchase.  Special orders and altered items may be non-returnable and/or subject to restocking fees.

Refunds
Refunds are accepted within 30 days of purchase. All refunds must be “in new condition” and accompanied by your original receipt. We do not offer returns or refunds on Clearance items.  Refunds are subject to restocking fees if alterations have been performed and/or if the item needs polishing.

Diamond Inspections
We recommend bringing us your diamond jewelry for inspection every other month.  Our jeweler will inspect the prongs to help prevent any possible damage or loss of your gemstones. This inspection service is free.

Custom Work
All custom jewelry is nonrefundable and requires a 50% deposit before the work begins. Full payment upon receipt of custom work will denote the client’s complete satisfaction.

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